Shipping Policy

DOMESTIC U.S. SHIPPING OPTIONS AND POLICIES FOR IN STOCK ITEMS

SHIPPING AND DELIVERY IS NOT AVAILABLE ON:

CHRISTMAS EVE, DECEMBER 24TH

CHRISTMAS DAY, DECEMBER 25TH

NEW YEARS EVE, DECEMBER 31ST

NEW YEARS DAY, JANUARY 1ST  

OTHER APPLICABLE FEDERAL, STATE AND REGIONAL HOLIDAYS

COMPLIMENTARY SHIPPING (DOMESTIC U.S. ONLY)

WE OFFER COMPLIMENTARY SHIPPING ON ALL U.S. ORDERS, VIA USPS PRIORITY MAIL SERVICES.  USPS PRIORITY MAIL DELIVERY WILL OCCUR WITHIN 3 DAYS FOR ALL U.S. ADDRESSES IN THE 48 CONTIGUOUS STATES, WITH THE EXCEPTION OF HAWAII AND ALASKA.  DELIVERY TIMES ARE NOT GUARANTEED. SHIPMENTS AND DELIVERIES OCCUR ON NON-HOLIDAY DAYS, FROM MONDAYS TO SATURDAYS.  ORDERS RECEIVED NO LATER THAN 2 P.M. U.S. EASTERN STANDARD TIME (EST), WILL BE DELIVERED WITHIN 3 DAYS OF ORDER DATE.

WE OFFER ADDITIONAL SHIPPING AND DELIVERY OPTIONS AS FOLLOWS:

FEDERAL EXPRESS – PRIORITY OVERNIGHT DELIVERY - $35             

ORDERS OF INSTOCK ITEMS RECEIVED NO LATER THAN 2 P.M. (U.S. EASTERN STANDARD TIME).  WILL NORMALLY BE DELIVERED THE FOLLOWING WORKING DAY.  

FOR DELIVERY OF INSTOCK ITEMS BY DECEMBER 23RD, ORDERS MUST BE PLACED NO LATER THAN 10AM EST ON DECEMBER 20TH TO ENSURE ON TIME DELIVERY.

FEDEX 2ND DAY - $31.00

ORDERS OF INSTOCK ITEMS RECEIVED NO LATER THAN 2 P.M. WILL BE SHIPPED THE FOLLOWING DAY AND DELIVERED 2 BUSINESS DAYS AFTER THE SHIPPING DATE. PLEASE NOTE THAT 2-DAY DELIVERY ORDERS PLACED AFTER 2:00PM (EST) ON SATURDAY OR SUNDAY WILL BE PROCESSED ON MONDAY AND SHOULD ARRIVE 2 BUSINESS DAYS AFTER SHIPPING.  

DELIVERY IS NOT AVAILABLE ON SUNDAYS AND HOLIDAYS.  SIGNATURE WILL BE REQUIRED FOR ALL SHIPMENTS UNLESS OPTED OUT AT TIME OF ORDER BY CUSTOMER.

CHRISTMAS DELIVERIES:

FOR IN STOCK ITEMS

TO HAVE YOUR ORDER BY CHRISTMAS, YOU MUST PLACE YOUR ORDER BEFORE 12PM EST ON DECEMBER 20TH TO ENSURE DELIVERY BY DECEMBER 24TH.

SHIPPING STATUS NOTIFICATIONS

ONCE WE HAVE SHIPPED YOUR ORDER, WE WILL SEND YOU AN EMAIL WITH SHIPPING DETAILS AND A TRACKING NUMBER. INSTRUCTIONS ON HOW TO TRACK YOUR ORDER WILL BE PROVIDED IN THE SHIPPING NOTIFICATIONS.  UNLESS OPTED OUT OF SIGNING FOR DELIVERY AT TIME OF ORDER, AN AUTHORIZED PERSON MUST SIGN FOR THE ORDER UPON DELIVERY.

SHIPPING AND DELIVERY OF OUT OF STOCK ITEMS:

EACH JEWELRY PIECE IS INDIVIDUALLY HANDMADE AND ONE OF A KIND. ORDERS OF OUT OF STOCK ITEMS MUST BE RECEIVED NO LATER THAN 15 DAYS PRIOR TO YOUR DESIRED DELIVERY DATE.

INTERNATIONAL SHIPPING COSTS AND DELIVERY TIME

WORLDWIDE SHIPPING TIMES AND COSTS [DHL]